This article will instruct you how you can gather information about your computers hardware
Windows
To easily find out all of the specs of a Windows machine:
- Press the
Windows + R
key on your keyboard; - A new window will show up:
In theOpen:
field, please typedxdiag
and press theEnter
key or click theOk
button; - This will then open up a new window:
In this new window, click theSave All Information...
button, visible on the bottom row. This will start the process of collecting all of the specs of your machine in a.txt
file you can share whenever you create an issue report; - The utility will ask you where to save the resulting file. Pick a location and click the
Save
button: - After clicking save, the utility will start the process of gathering your specifications. When complete, the resulting
.txt
file can be shared as an email or Teams attachment and should accompany every issue/crash report you create.
macOS
Grabbing neccesary information from a mac is simple.
- Open System Information by, for example pressing
Command + Space
to open the Spotlight Search and type System Information - The
Model Identifier
,Model Number
andChip
values can be copy-pasted and shared through various channels, and should accompany every issue/crash report you create.