This article will instruct you how you can gather information about your computers hardware
Windows
To easily find out all of the specs of a Windows machine:
- Press the
Windows + Rkey on your keyboard; - A new window will show up:

In theOpen:field, please typedxdiagand press theEnterkey or click theOkbutton; - This will then open up a new window:

In this new window, click theSave All Information...button, visible on the bottom row. This will start the process of collecting all of the specs of your machine in a.txtfile you can share whenever you create an issue report; - The utility will ask you where to save the resulting file. Pick a location and click the
Savebutton:
- After clicking save, the utility will start the process of gathering your specifications. When complete, the resulting
.txtfile can be shared as an email or Teams attachment and should accompany every issue/crash report you create.
macOS
Grabbing neccesary information from a mac is simple.
- Open System Information by, for example pressing
Command + Spaceto open the Spotlight Search and type System Information
- The
Model Identifier,Model NumberandChipvalues can be copy-pasted and shared through various channels, and should accompany every issue/crash report you create.