How to find your computers specifications

It's really valuable for us to know more about your computer, both to speed up the ticket process and to avoid having to ask you for more information.

Follow these simple steps to find the specifications for your computer and the operating system:

  1. Press the Start button to open the start menu.

  2. Select "Settings":

    Screenshot 2023-10-16 162954

  3. Choose "System" in the leftmost field:

    Screenshot 2023-10-16 163018

  4. Scroll to the bottom of the main panel. Select "About". 

    Screenshot 2023-10-16 163630

  5. Copy the information in the "Device specifications" and "Windows specifications" fields. You can also take a print screen to add it as an attached file.

    Screenshot 2023-10-16 163114